The American Underwriters Group is an international corporation involved in Property and Casualty Insurance. AUG also provides Political and War Risks cover to its clients in Europe, Middle East and Africa.
Contact
AUG USA
8000 Towers Crescent, Vienna, VA, USA 22182 Telephone: (703) 761-7081 Fax: (703) 760-7899
AUG Africa
AUG House, Tubman Blvd, Sinkor, Monrovia, Liberia Tel: 00 231 880 650000 - 00 231 777 650000
AUG Middle East
AUG Tower, 1st, 11th, 12th & 13th Floor, Saifi, Beirut, Lebanon
Tel: + 961 1 565640/1/2/3 - Fax.: +961 1 562296
📧 CONTACT
aug@auginternational.com
Letter From The Chairman
AUG has managed a pleasing performance, with overall net income attributable to shareholders increase by 18% to 22.8 Million U.S. Dollars. These results were achieved despite an ongoing global financial crisis with a devastating effect in some sectors of the insurance industry. Good growth in the reserves of the non-life company was achieved despite the not so rapid gross premium growth of past years. Net premiums developed satisfactorily on the whole, and in light of market conditions and with increasing competition and limited incoming growth, good premium development will be a real challenge, our strategy of developing new portfolios through new initiatives and innovative and entrepreneurial approach to business will require some time before premium growth is achieved.
As to African business, our largest premium income continues to be achieved in that continent relying mainly on its rich diversity and unity which is gradually leading to an increasing wealth and prosperity. In addition, our special risks book of business continues to generate profitable premium income. This improving performance of the group has been achieved through a close hands on approach to underwriting by a determined, conscientious, and hard working team. As 14-year member of the board of directors, I can assure you that AUG will not rest on the strength of its current accomplishments and will continue to serve to become the leading insurer in the Middle East and Africa.
Imad Hage Chairman, American Underwriters Group
Areas of Practice
PROPERTY COVER
All Risks of Physical Loss or Damage.
MARINE INSURANCE
All Kinds Of Marine Insurance By Sea, Land, Or Air.
WAR RISKS COVER
War, Civil War, Revolution, Rebellion, Insurrection or Civil Strife.
POLITICAL RISK COVER
Confiscation, Expropriation, Nationalization, Depravation & Strike.
“Leaders are like eagles. They don’t flock. You’ll find them one at a time.”
AUG is dedicated to the quality policy that will ensure that its services fully meet the customers' requirements by conforming to the ISO 9001:2008 quality management system. The company strives to achieve a high level of customer satisfaction at all times. The commitment of the top management as well as the staff's support are essential to realize this strategy. AUG believes in the concept of client and supplier quality chain in pursuing this strategy and continually defining areas for improvement within the quality of service. This quality policy is based on three fundamental principles:
1. Ensuring that we fully identify and conform to the needs of our customers.
2. Looking at our service processes, identifying the potential for errors and taking the necessary action to eliminate them.
3. Enhance participative management and involvement of people in decision making. To ensure that the policy is successfully implemented, relevant staff will be responsible for identifying customer requirements, and ensuring that the correct procedures are followed to meet those requirements. Objectives needed to meet the policy and the continual improvement is set, determined and monitored during management reviews. The quality policy principles and objectives will be communicated and available to staff at all times. Training will be an integral part of the strategy to achieve the objectives.
Financial Advisor
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